Protecting Your Personal Data

This Privacy Statement details how Larch Vaultmere ("we" or "our") collects and manages your personal details when you visit our website and use our services.

Collected Information

We collect details such as your complete name, email address, phone number, proof of Canadian residency, IP address, along with any data you submit via forms or when reaching out to our support team.

Purpose of Data Collection

• To establish and maintain your user profile
• To provide access to our trading system and client support
• To adhere to relevant Canadian laws and regulatory requirements
• To enhance our offerings and detect any fraudulent activities
• To keep you informed on service notices related to your account (such as deposit confirmations, system maintenance)

Data Security Practices

We use various technical and organizational safeguards including SSL encryption and controlled access based on roles to keep your information protected.

Your Data Rights

In accordance with Canadian privacy legislation, you have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please reach out at [email protected].

Data Storage and Sharing

We keep your information only as long as necessary to deliver our services, meet legal obligations, or resolve disputes. Reliable third-party providers (such as hosting, payment gateways, and email services) may handle data on our behalf under strict confidentiality and security agreements.

Cookies and Tracking Logs

Our site may utilize cookies and related technologies for session handling, security purposes, and aggregated analysis. You can modify cookie preferences in your browser settings; however, this might limit functions like login persistence and preferences retention.

Contacting Us About Privacy

If you have inquiries about this privacy statement or your data rights, contact us at [email protected]. We strive to provide clear responses within a reasonable period following identity verification.