Email Assistance
Reach out to us for general questions or account assistance:
[email protected]Get in Touch
Assistance Whenever You Require It
Continuous assistance for managing your account, trading operations, and technical inquiries.
Before reaching out, please have your account email, the nature of your issue (such as registration, payment, or platform technical matters), and any relevant screenshots ready. Providing clear information helps us resolve your concerns more efficiently and minimizes delays.
We prioritize requests involving active trades or pending withdrawals whenever feasible. For your protection, we will never ask you to share your full password or 2FA codes through unsolicited emails.
If you haven’t registered yet, you can sign up quickly on our registration page. Afterwards, feel free to return here with any questions. Our FAQ section also explains fees, security, and how to access markets.
Response Time Expectations
We usually respond within a few hours, giving priority to urgent trading matters.
Begin Trading Immediately
Open your account quickly—no phone verification needed.
Register NowFrequently Addressed Subjects
- Activation of accounts and email verification
- Information on deposits, payment options, and fees
- Withdrawals: processing times, status updates, and necessary paperwork
- Security: two-factor authentication, session management, and device permissions
- Utilizing charts, signals, and automation features
Support Hours
Our support team is available 24/7 via the contact methods shown on this page. Non-urgent messages sent during off-peak times are generally answered within one business day.
Important: Trading carries the risk of losing capital. Our support team provides explanations on how Larch Vaultmere operates but does not give personalized investment guidance.